Introduction to our Loyalty Points and Reward Coupons

You can earn Loyalty Points for all of our products on our website. For products on sale, the points are going to be calculated on the discounted price, not calculated based on the original price. Points won’t be earned for custom orders (custom orders requested by email).

Your loyalty points will be valid after the order is delivered. And the customer has no claim nor wants to return the parcel. 

After redeeming your Loyalty Points and convert them to a Reward Coupon only its owner can use it.

The discount won’t include the shipping fee. The Reward Coupon will only discount the subtotal amount (shipping fee not included). Reward Coupons (converted from Loyalty Points) can’t be used in conjunction with other discount coupons.

To obtain the benefits of our Loyalty Points program, please create a user account and subscribe to our newsletter.

Important: If we suspect fraud when using our Loyalty Points, Discounts Reward Coupons or Referral Program. We reserve the right to cancel coupons or deny any sales to that user account at any time without previous warning.

About earning/redeeming points with our Loyalty Points Program

Earning Points:

  • Making a Purchase: earn 4 points for each dollar ($1) spent.
  • Create a user and subscribe to our newsletter: earn 100 points
  • After completing the first order: earn 10 points
  • Leaving a product review: earn 4 points

Expiration of earned points:

  • Your Points expire after 365 days. So you must use them before that. However, you can redeem, have 180 days more until expiration, or earn more points to extend the validity.

Redeeming Points:

  • Redeem Loyalty Points points for a discount coupon that you can use on a future order.
  • Points to price redeemed ratio: 200 points are worth 1 USD.
  • Minimum points allowed for redemption: 800 points, meaning that every 800 points you accumulate. You can convert them to a discount coupon of 4 USD. 

Expiration of redeemed points (points converted into a coupon):

  • Your redeemed points expire after 365 days. So you have to use them before the expiration date.

Note: We might or might not change these ratios at any time without previous notice.

Order related points waiting period for redemption is 50 days.
We might change this setting to 30 days when the shipping times get back to normal. But now since it takes a long time we need the customer first to receive the package. And once you accept the parcel you can convert the loyalty points.

How to redeem, view and check accumulated Loyalty Points?

To check your accumulated Loyalty Points:

  • Go to My account in the upper right-hand corner next to the wishlist heart icon, then choose My Loyalty Points, you will be automatically taken to the Loyalty Points Balance tab.   

My account-> My Loyalty Points-> Loyalty Points Balance tab.

To redeem your Loyalty points:

  • Go to My account in the upper right-hand corner next to the wishlist heart icon, then choose My Loyalty Points and click on the Redeem Loyalty Points tab, choose the number of Loyalty Points that you want to redeem and click on the light blue button – Redeem Loyalty Points for coupon 

My account-> My Loyalty Points-> Redeem Loyalty Points tab->click the “Redeem Loyalty Points for coupon” button.

To view the redeemed Loyalty Points:

  • Go to My account in the upper right-hand corner next to the wishlist heart icon, then choose My Loyalty Points and click on the Redeem Loyalty Points tab. Then click View Redeemed. Another option is to go to the Loyalty Points Balance tab. After choosing either option you are going to see your Reward Coupons.

My account-> My Loyalty Points-> Redeem Loyalty Points tab-> View Redeemed

Or:

My account-> My Loyalty Points-> Loyalty Points Balance tab.

To apply a (Reward) coupon after redemption:

Go to My account in the upper right-hand corner next to the wishlist heart icon, then choose My Loyalty Points, you will be automatically taken to the Loyalty Points Balance tab. Click on the light Blue Button Apply Coupon under the Action Colum in the box. After applying the discount coupon the subtotal of your purchase will be discounted automatically (the shipping fee won’t be discounted).

My account-> My Loyalty Points-> Loyalty Points Balance tab -> Apply coupon

How does our Referral Program work?

You can earn a 5% Reward Discount Coupon if you refer some friend to us. The coupon can only be used by the referrer. You (the referrer) will receive the discount coupon by email after the referee (recommended friend) make a purchase (through the Referral URL). And after the order is marked as complete. 

Note: Be sure to check your spam box as our Referral Coupon Emails may go to Junk email.

To obtain your referral link, go to My account in the upper right-hand corner next to the wishlist heart icon. Click the icon with your profile picture. Then you will be taken to your dashboard. 

Or click this link: my account that will take you to your dashboard.

There you will see the referral link like in the following example:

Your Referral URL: https://yunnanteamarket.com?raf=ref5115780

My account-> My Dashboard